Job Details
Job Description
Job Summary
The Manager, Business Development, Facilitated Enrollments, is responsible for for overseeing daily operations and driving individual and team performance. The Manager will lead a team of Facilitated Enrollersin a designated region(s) making data-informed decisions to drive performance, resource allocation and lead generation.
This is a field-based leadership role that is accountable for meeting sales and enrollment targets, as well as increasing market share, leveraging product and market synergies driving overall membership growth and retention.Leads managed-care related business development activities for competitive intelligence, which may also include attendance/participation national, state, and local conferences, seminars, and meetings as well as any other business development support activities, as needed.
Job Duties
- Manage and oversee a local field-based team of Facilitated Enrollers that orchestrate member events, potential customer events, and community-based goodwill and general awareness that make Molina the insurer of choice
- Leads business development support projects from inception through completion.
- Develop and execute effective business plans to reflect strategy, tactics, key relationships, and commensurate resources for the respective region. This will include goals, recruitment, sales/business development events, market partnerships, and engagement
- Conduct regular sales-related training/coaching, focusing on increasing sales, overcoming objections, expanding markets, selling the full portfolio, presentations skills, prospecting, compliance and quality updates, etc.
- Build, maintain, deepen, and leverage internal and external strategic relationships that create sales opportunities.
- Leads analyses and market research utilized for business development activities.
- Gathers research and intelligence, including monitoring activity in other markets.
- Create and execute effective resource sharing strategies, including lead routing, kiosk assignments, community meeting assignments, and participation in other Molina best practices.
- Collaborate with the Marketing team to produce positive outcomes, notably lead generation, member enrollment, and membership growth
- Focus on professional development of the team and mentoring the Facilitated Enrollers
- Develop and implement provider engagement strategies
- Ensure compliance with state regulations as well as health plan policies and procedures
Job QualificationsREQUIRED EDUCATION:
Bachelor's Degree or equivalent work experience
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
- Minimum 5-7 years sales or sales experience(Demonstrated experience managing a team of sales and/or outreach staff with KPIs in a regulated environment)
- Minimum 5-7 years of business to business, business to consumer direct marketing, outside sales, or community outreach experience
- Demonstrated Proficiency in Microsoft Office; Agility in the use of data management databases(i.e. SharePoint, PowerBi).
- Strong communication skills, including written, phone and video to manage and engage with corporate and external partners (ie Providers, community based organizations, etc...) in a culturally competent manner
- Strong relationship building skills and ability to work engage customers and prospective members
- Ability to manage and prioritize deliverables
- Effective in sourcing and use of market research information and market strategies
- Prior experience in structured sales, service, or business development
- Experience in a deadline-driven environment to meet or exceed sales promotion/marketing targets in compliant manner within a heavily regulated marketplace.
- Understanding of Individual Exchange, Medicaid, and NY State of Health Marketplace
- Able to travel State wide up to 80% of the time within assigned sales territories
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
- Must have reliable transportation and a valid state driver's license with no restrictions meeting Molina requirements
PREFERRED EDUCATION:
- Graduate Degree or equivalent combination of education and experience
PREFERRED EXPERIENCE:
- Understanding of the healthcare industry
- Bilingual skills
- Local market experience
- Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities
- Creative thinker with proven track record of innovative ideas working within structured (including matrixed organizations), high velocity environments
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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Pay Range: $72,370.82 - $156,803.45 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type: Full Time
Posting Date: 06/05/2024