>> We offer our team the best <<
- Medical, Dental and Vision Benefits
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Position Summary:
Essential Duties:
- Lead and organize staffing functions for all client cases, matching them with the appropriate skill level staff.
- Work collaboratively with Case Managers to provide counseling and support to our dedicated caregivers.
- Ensure new and ongoing client cases are staffed efficiently and in a timely manner.
- Maintain requests for service in a cost-effective way, minimizing overtime and assigning the appropriate caregiver level.
- Guarantee data and schedules are consistently and accurately entered into the computer system.
- Oversee that Case Managers comply with their regularly scheduled tasks.
- Alternate on-call duties and take appropriate actions as required, adhering to established staffing procedures.
- Optimize worker utilization through well-planned assignments and integration of new and existing staff.
- Schedule employee introductions and conduct supervisory visits to ensure quality care and client satisfaction.
- Be responsible for completing sales calls, scheduling client evaluations, and initiating the start of services.
- Implement and manage departmental systems; develop and launch new systems as needed.
- Drive towards meeting or exceeding company goals and KPIs.
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
- Follows all HIPAA regulations and requirements
- Abides by all regulations, policies, procedures and standards
- Performs other duties as assigned
Performance Responsibilities:
- Attend meetings and actively participate in special teams as requested.
- Maintains positive internal and external customer service relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented environment
- Actively participates in continuous quality improvement
- Represents the organization professionally at all times
Position Requirements & Competencies:
- Minimum of 5 years of staffing experience in the home care field.
- Minimum of 2 years of supervisory experience in the healthcare field.
- Proficiency in Microsoft Office Suite.
- Associate's degree (A.A.) or equivalent from a two-year college or technical school (bachelor s degree preferred).
- CNA certification preferred.
- Excellent oral and written communication skills
- Ability to multi-task under tight deadlines
- Strong communication skills and interpersonal skills
- Valid driver s license and proof of insurance is required
To apply via text, text 6244 to 334-###-####
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