Job Details
**Front Desk Receptionist**
Front Desk Austin, Texas Minimum Experience **Entry-level** Compensation **$15 - $20 / hr** About Quest Trust Company
Perks & Benefits:
Our mission is to deliver an unparalleled work experience with a culture that values excellence, ambition, teamwork and a positive atmosphere. We provide you with lots of education and training, and consistent mentorship. We believe in cultivating a philosophy that fosters innovation, integrity, hospitality and growth. By maintaining that ambitious sense of purpose, it allows us to engage competitively in any market.
* $500.00 sign-on bonus after successfully passing New Hire Review
* Flexibility to Work From Home as needed or as approved by a manager
* Opportunity for internal promotions and career development
* Excellent growth and advancement opportunities
* Health Insurance (available after 60 days of full time employment)
* Parental Leave (available after one year of service)
* 7 Paid Holidays
* 48 hours of personal time each year
* 401(k) plan enrollment after one year of service
* 10 paid vacation days after one year of service
* 15 paid vacation days after five years of service
* Free snacks and drinks for staff
* Quarterly team building activities and much more
Roles & Responsibilities include (but not limited to):
As the first face seen when walking into our office, must be hardworking, highly organized, work well in a fast-paced environment and possess excellent verbal and written communication skills. The Front Desk Receptionist must have a friendly personality, positive attitude, and be customer service focused. The Front Desk Receptionist interacts daily with clients, answers and directs calls with a multi-line telephone, monitor front desk e-mails, organize the common areas and other specific responsibilities outlined in the section below. This job is an entry-level position with room for growth.
* Welcome visitors by warmly greeting them on the phone
* Answering, screening, and forwarding incoming phone calls
* Take and relay messages; check voicemails
* Process all incoming faxes
* Comply with procedures, rules, and regulations
* Work closely with Logistics department to fulfill delivery of incoming/outgoing mail
* Assisting marketing team by printing and organizing flyers for our weekly education classes
* As our director of first impressions, our receptionist will interact daily with clients and staff
* Cross train in our Logistics/mailroom department
Education & Experience
* High School Diploma is required
* Requires a minimum of 1 year of directly job-related experience
Skills & Qualifications
* Professional personal appearance
* Experience with Salesforce platform or comparable CRM preferred
* Time management skills with the ability to organize and prioritize
* Must be able to work well in a team environment
* Willingness to grow and accept new challenges
* Excellent customer service
* Must be adaptable
* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
* Type minimum 55-60 WPM ( ) (Attach screen shot of results to resume)
Location Austin, Texas Minimum Experience Entry-level Compensation $15 - $20 / hr