Housekeeping Floor Supervisor (MGM National Harbor)

Job Details

The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Housekeeping Floor Supervisor, you will be responsible for overseeing and ensuring the smooth operation of assigned housekeeping areas. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Oversee Operations
  • Ensure the smooth operation of the assigned area.
  • Monitor overall performance and efficiency.
• Supervision and Training
  • Supervise, train, direct, and assist all employees.
  • Distribute workload fairly and evenly.
• Briefings and Meetings
  • Conduct daily briefings with Guest Room Attendants and House Persons.
  • Schedule regular meetings to discuss operations and guest service.
• Cleanliness and Maintenance
  • Ensure cleanliness of rooms, hallways, lockers, and lobbies.
  • Perform daily written inspections of guest rooms as per department standards.
  • Conduct frequent visual inspections of guest rooms and public areas.
• Productivity Monitoring
  • Monitor the work productivity of Guest Room Attendants and House Persons.
  • Communicate any productivity issues to the Executive Assistant Housekeeper.
• Counseling and Discipline
  • Counsel and discipline employees for policy violations.
  • Provide regular feedback on job responsibilities and guest service.

THE SCEHDULE:

This position will be assigned a flex day/swing shift schedule. Below are the shift times:

Day: 8:30 am to 5:30 pm

Swing: 2:30 pm to 12:00 am

Must be able to work weekends and holidays.

THE IDEAL CANDIDATE:

• Communication: Able to express ideas clearly and succinctly.
• Detail-Oriented: Paying close attention to details ensures precise inventory tracking and minimizes errors.
• Team-Oriented and Driven: A successful supervisor motivates the team, fosters collaboration, and drives productivity.
• Education: Possesses a high school diploma, GED or equivalent.
• Experience: Has at least 2+ years of experience in a hospitality environment.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

 MGM Resorts International

 06/16/2024

 Oxon Hill,MD