Job Details
DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
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For further inquiries regarding the following opportunity, please contact one of our Talent Specialists
Komal |
224 ### ####
Arpita |
224-###-####
Title: Mailroom Associate
Location: Mobile, AL
Duration: 12 months
Description:
ESSENTIAL FUNCTIONS:
-Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high-speed/high-volume environment including packaging/posting perform charge-back reporting for postage, air express, local delivery, and faxes
- Perform production mail labeling/mail merge
- Provide mailing address cleanup services (may include use of mail cleansing software)
- Coordinate automated and manual processes for finishing and mailing client materials
- Implement and maintain distribution and tracking systems
- Use of customized software to update/maintain mailing addresses
- Bar code address quality review
- Manage electronic input, packaging activities and posting fulfillment in high-speed/high-volume operations
- Recommend improvements to achieve cost savings and optimize work flow
- Focal contact for special/unique mailings and shipments
- Use of specialized equipment for material handling if required
- Receive, sort and process mail documents, packages, and supplies.
-Notify recipients Deliver and pick-up mail on scheduled runs
- Record and process accountable mail information, maintain logs
- Track, trace, and resolve mail problems with USPS, express and local delivery services
- Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)
- Perform quality checks on outbound mail Validate internal mail addresses
- Bar code address lookup
- Use common mail services including fax , air express, postal services
- Fill out shipping forms and/or enter them electronically in shipping terminal per the job ticket Perform finishing work on documents to be mailed , such as folding and insertion
- Perform electronic mail distribution (open, mail prep, scan and distribute)
- Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials
- Follow mailroom security procedures- Barcode tracking or face scanning incoming mail and packages
- Perform logging, transmission, receipt and timely distribution of faxes
- Shipping and receiving using an automated system to track and manage activity
- Monitor/order/replenish supplies inventory, mail and distribution activities
- Send and receive e-mail messages- Arrange alternative courier or shipping services to meet customer requirements
- Fully operate, clean and maintain all shipping and mail equipment
- Contact service on mail and shipping equipment if need occurs
SKILLS:
- Able to lift and move up to 50 pounds
- Able to demonstrate the ability to read, write and follow English instructions
- Able to demonstrate PC / Internet Skills Intermediate -- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms -- Perform mail merges -- Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections -- Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae) -- Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) -- Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications ) -- Basic knowledge of network (e.g., how to add or delete a network printer) -- Basic knowledge of Digital Front Ends -- Functional knowledge of MAC when required by client.
- Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example : -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems -- FedEx shipping systems
- Able to demonstrate Customer service and communication skills
- Able to demonstrate the ability to manage multiple tasks
-Able to demonstrate ability to perform duties with minimal supervision
- Able to demonstrate the ability to perform data entry
- Able to demonstrate use of Production Mail Software
- Able to demonstrate the ability to estimate and schedule mailing jobs , including operators, job path and time requirements
- Able to demonstrate the ability to train and mentor other Mail client associates
EXPERIENCE:
-1-2 years knowledge and experience with mail procedures and operating mail equipment
EDUCATION: Minimum:
-High School diploma or equivalency
EDUCATION VERIFICATION:
-Yes
Describe the physical requirements, (i.e. lifting, walking between 5 buildings, moving equipment) :
-Candidate should be able to lift 25 lbs. for more, have a valid driver license and able to walk between building.
Most important REQUIRED skills/experience and any prior recruiting challenges :
-Skills should be able to work in a customer-facing account.
-Work well with others and able to have time management to complete the mail routes in a timely manner daily.
About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.