Job Details
We are seeking a dedicated and experienced Remote Customer Service Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. This is a work from home job that can be done remotely. Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues effectively and efficiently - Provide product information and assistance to customers - Process orders, returns, and exchanges accurately - Collect overdue payments for the company and handle debt collection procedures - Maintain customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction. Requirements: - High school diploma or equivalent - Proven customer service experience - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced ...Customer Service, Agent, Remote, Service, Microsoft, High School, Retail, Staffing