Job Details
Salary: $19.99 - $22.85 Hourly
Location : Fitchburg, WI
Job Type: Part-Time (less than 1.0 FTE)
Job Number: 202400020
Department: Library
Division: Access Services
Opening Date: 06/14/2024
Closing Date: 7/7/2024 11:59 PM Central
Description
Under the supervision of the Access Services Manager, performs routine and repetitive tasks in public services and technical services. This includes all circulation functions, customer service and materials handling.
Schedule for this 20-hour/week position:
Monday & Tuesday 2:00 pm - 6:00 pm
Wednesday & Thursday 4:00 pm - 8:00 pm
Friday 2:00 pm - 6:00 pm
Every third Saturday 9:30 am - 6:00 pm & Sunday 1:00 pm - 5:00 pm
Responsibilities
Essential Functions:
- Provide excellent customer service to patrons asking directional, reference or technical questions.
- Communicate and enforces library policies and procedures.
- Assist customers of all ages related to the use of library materials and library equipment.
- Register new users.
- Update circulation and patron records.
- Sort and process library materials returned by patrons and in the SCLS delivery.
- Pull titles from the shelves requested from other libraries.
- Process and shelve holds.
- Perform clerical functions as assigned.
- Shelving of library materials, as needed.
- Other duties as assigned.
Minimum QualificationsEducation and/or Experience Requirements:- High school diploma or equivalent required.
- Customer service experience required.
- Fluency in Spanish desirable.
Licenses, Certifications, etc.Special RequirementsKnowledge, Skills, and Abilities:- Ability to understand and perform assigned library procedures and apply library policy.
- Strong customer service skills.
- Ability to work independently.
- Knowledge of basic computer functions.
- Attentive to details and strives for accuracy.
- Knowledge of office procedures.
- Ability to perform basic math skills.
- Ability to understand and follow verbal and written instructions.
- Ability to work quickly and efficiently.
Physical Demands: Moderate Work: Must be able to lift up to 30 pounds and push or pull a cart weighing up to 150 pounds or more. Must be able to bend, stoop, lift, or stand for prolonged periods of time. Must be able to use a computer for long periods of time.
Work Environment: Inside: Protection from weather conditions but not necessarily from temperature changes. Inside work 95% of the time and outside work 05% of the time.
Full-Time EmployeesFitchburg offers excellent benefits including the Wisconsin Retirement System, health, dental, vision, life insurance, income continuation insurance (disability), bilingual incentive, an onsite fitness center, wellness incentives and work/life balance. Check out the benefits in detail available to you as an employee in our
NEW in 2024 - Paid Parental Leave!
Part-Time EmployeesYou may be eligible for the same great benefits listed above but your monthly benefit premiums will be pro-rated to your FTE (Full-Time Equivalency). Please contact Human Resources directly at 608-###-#### if you have questions about your benefit eligibility.
Seasonal/Limited Term/Paid-On CallWhile you will not be eligible for the same benefits available to permanent full-time and permanent part-time employees, you are eligible to use our free onsite fitness center! The fitness center is available 24/7.