Job Details
Salary: See Position Description
Location : Island of Maui
Job Type: Various
Job Number: 22-0673
Department: Various
Opening Date: 10/15/2022
Closing Date: Continuous
Recruitment Information
Recruitment Number 22-0673
The immediate vacancies are located in Wailuku and Kahului.
Salary: $3,006-$3,809 per month (SR-08, Step C to I).
Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.
Note: Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.
Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.
Duties Summary
Perform journey level clerical work involving a variety of complex clerical assignments, e.g., those that involve a number of steps/processes and/or referral to a number of different sources and require the use of some judgment to determine appropriate disposition; prioritize work and carry out assignments independently, in accordance with general instructions and established policies and procedures; and/or supervise and participate in performing moderately complex clerical work; and perform other related duties as assigned.
Minimum Qualification Requirements
To qualify, applicants must meet all of the following requirements:
Basic Experience: Six (6) months of work experience which demonstrated knowledge of English grammar, spelling, and arithmetic; the ability to read and understand oral and written instructions; write simply and directly; and compare words and numbers quickly and accurately.
Clerical Experience: One (1) year of work experience which involved the performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment and technologies.
Supervisory Aptitude: Possession of Supervisory Aptitude is required for some positions. Supervisory Aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader, or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.
Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements, will apply.
Keyboarding/Computer Skill: Some positions require keyboarding proficiency and/or the ability to use computers and word processing and/or other software applications. These positions require the ability to keyboard/type 40 net words per minute with or without reasonable accommodation.
Driver's License: Some positions require possession of a valid driver's license at the time of appointment.
Special Requirements:
A. Some positions require the ability to lift and carry items of various weights with or without reasonable accommodation.
B. Some positions may require the handling of firearms and ammunition. Applicants for these positions must not possess a conviction of domestic violence.
C. Some positions require the ability to comprehend, read, write and speak a language other than English, such as Hawaiian, Japanese, or the use of American Sign Language.
Security Identification Display Area Clearance - Federal Criminal History Record Check:
In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within 10 years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years. The cost for the SIDA clearance record check will be the applicant's responsibility.
The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please CLICK HERE.
01017:031708:03:BK
Other Information
The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-###-#### for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click:
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employee's social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY)Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
- State Recruiting Office
- Job Announcement Posting (Visit to the State Recruiting Office or Workforce Development Office)
- Job Fairs
- Consolidated Theatres
- TheBus
- Shopping Mall Advertisements
- Print Advertisements
- Word of Mouth (State of Hawaii Employee, Speaker at a Presentation, School Counselor, etc.)
- Army Partnership for Youth Success (PaYS)
- SkillBridge Program
- LinkedIn
- Facebook, Twitter, Instagram, etc.
- Governmentjobs.com
- Internships
- Other
02
APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions. You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified.
Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development, - 235 South Beretania Street - 11th Floor, Honolulu, Hawaii 96813.
Note: If you previously submitted supporting documents (e.g., transcripts, diploma, driver's license, etc.) to our office, you are not required to resubmit them.
- I acknowledge that I have read, understand, and agree to all of the above.
03
APPLICANT'S ACKNOWLEDGEMENT (Continued) Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
- I acknowledge that I have read, understand, and agree to all of the above.
04
MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details) A link to the complete Minimum Qualification Requirements has been provided in the job announcement. Please review the requirements in their entirety.
- I acknowledge that I have accessed the link provided, and have read and understand the Minimum Qualification Requirements in their entirety.
05
SELF CERTIFICATION STATEMENT - KEYBOARDING OR TYPING SKILL Some positions require that applicants possess keyboarding or typing skill of at least
40 net words per minute with or without reasonable accommodation. By answering this question, you certify that you are able to keyboard or type at the required speed and understand that your proficiency may be tested by the appointing authority. Failure to demonstrate minimum keyboarding or typing skill of at least
40 net words per minute may result in corrective action, including your removal from the list of eligibles for employment consideration.
- I certify that I have read and understand all of the above, possess the required keyboarding or typing skill, and am interested in being considered for these positions.
- I do not possess the required keyboarding or typing skill and/or am not interested in being considered for these positions.
06
FEDERAL FIREARM CONTROL ACT - LAUTENBERG AMENDMENT Some positions require that applicants be qualified to have access to firearms and ammunition at all times, which includes being drug free. Convictions of domestic violence preclude incumbents in these positions from having access to firearms and ammunition. An amendment to the Federal Firearm Gun Control Act (Title 18, United States Code, Section 922(g)(9)) makes it illegal for anyone who has been convicted of a misdemeanor or felony crime of domestic violence to carry and/or possess any firearm or ammunition. A crime of domestic violence is ANY offense - whether or not specifically identified by law as a crime of domestic violence - which involved the use or attempted use of physical force, or the threatened use of a deadly weapon committed by the victim's current or former spouse, parent or guardian, by a person living or who lived with the victim as a spouse, parent, or guardian, or by a person who has had a similar relationship to the victim. This amendment applies to persons convicted at any time before or after the law was passed. There are no exemptions for law enforcement officers (including correctional officers), government employees or agents. If you are an Office Assistant in a law enforcement office and you have a conviction record involving domestic violence, you may be affected by this amendment to the law.
In answering the following question, you should select "NO" if all your convictions have been expunged or set aside OR you have been pardoned for all your convictions. However, if any pardon, expungement, or restoration of civil rights expressly provided that you not ship, transport, possess, or receive firearms, you must select "YES." You must also select "YES" if you received a court martial conviction from a military court or you received non-judicial punishment from military authorities.
Have you been convicted of any act(s) involving domestic violence? - Yes
- No
- I am not interested in being considered for positions with this requirement.
07
LIFTING AND CARRYING REQUIREMENT Some positions require the ability to lift and carry objects of various weights without assistance; or for heavier loads, with the assistance of another person and/or use of equipment (e.g., hoisting equipment, hand truck, etc.), with or without reasonable accommodation.
Do you wish to be considered for these positions? 08
LANGUAGE PROFICIENCY (IN ADDITION TO ENGLISH) Some positions require the ability to speak, read and write in a language other than English. If you are proficient in a language other than English and are interested in being considered for such positions, please select the language(s) you are proficient in from the choices below.
Your proficiency may be tested at the time of interview. - Hawaiian
- Japanese
- Tagalog
- Ilocano
- Mandarin
- Cantonese
- American Sign Language (ASL)
- None of the above
09
BASIC EXPERIENCE REQUIREMENT Do you possess at least SIX (6) MONTHS of experience as described in the Minimum Qualification Requirements OR do you possess a high school diploma or equivalent?
10
BASIC EXPERIENCE REQUIREMENT (Continued) If you answered 'No' to the above question, indicate 'N/A' below.
If you possess the required Basic Education/Experience, please provide the following information to address your relevant background:
Identify the employer(s) from the
Work Experience section of your application where you gained the appropriate experience and provide (1) your job title, (2) your
primary function, and (3) a brief description of your
major duties and responsibilities.
OR
If you possess a high school diploma or GED, provide the name of your high school or organization and the city/state where you earned your diploma.
11
CLERICAL EXPERIENCE REQUIREMENT How many years of work experience do you have which involved performing a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment?
- No Experience
- Less than 6 months
- At least 6 months, but less than 1 year
- At least 1 year, but less than 1-1/2 years
- 1-1/2 years or more
12
CLERICAL EXPERIENCE REQUIREMENT (Continued) If you stated that you possess the required clerical experience, identify each experience you would like us to consider and provide the information. If you do not possess this experience, please state 'None' or 'N/A.'
All employers listed here must also be included on your application. Any information you submit may be verified. Treat each change in employer or positions with the same employer separately. The information for EACH employer should include:
A. Employer's name, official job title, employment dates (month/year to month/year) and average number of hours worked per week.
B. A brief description of your employer (e.g. government, private, self-employed, contractor),its organizational structure, the section you worked in, the services provided and the clientele served.
C. What was the
primary function and the
major duties and responsibilities of your position?
D. Describe your
duties which demonstrate your knowledge and/or experience involved in the following areas and provide relevant examples.
- The performance of a variety of clerical tasks.
- Knowledge of office practices and procedures.
- Knowledge of various office equipment, technologies, and/or software.
E. Give the job title, role and authority of your immediate supervisor and description of his/ her responsibilities. How did your duties and authority differ from those of your supervisor?
Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the Work Experience section of your application.
A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.
If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description.
13
SUBSTITUTION OF EDUCATION FOR CLERICAL EXPERIENCE Please indicate if you are using the education substitution to meet some or all of the Clerical Experience Requirement.
To receive credit for your academic training, you must submit a legible copy of your OFFICIAL TRANSCRIPTS with your online application. - I am not using the substitution.
- Successful completion of a clerical/office support/business technology curriculum from an accredited community college, business or technical school to substitute for six months of clerical experience.
- Successful completion of a clerical/office support/business technology curriculum from an accredited community college, business or technical school to substitute for one year of clerical experience.
- Education in a baccalaureate program at an accredited college or university to substitute for six months of clerical experience.
- Education in a baccalaureate program at an accredited college or university to substitute for one year of clerical experience.
14
SUPERVISORY APTITUDE REQUIREMENT Some positions may require supervisory aptitude, as described in the Minimum Qualification Requirements.
Do you possess supervisory aptitude or experience?
15
SUPERVISORY APTITUDE REQUIREMENT (Continued) If you do not possess supervisory aptitude or experience, please indicate 'N/A' below.
If you possess supervisory aptitude or experience, please provide the following information to address your relevant background.
Address each change in employer or position separately. The information for each employer should include: A. Employer's name, your job title, dates of employment (mo/yr to mo/yr) and hours worked per week.
B. Describe your employer to include the organizational structure, the section you worked in, the services provided and the clientele served.
C. Describe the primary function of your position and your major duties and responsibilities.
D. Describe the work you performed which demonstrates aptitude or potential for the performance of supervisory duties (e.g., serving as a group or team leader; completion of training courses in supervision accompanied by application of supervisory skills in work assignments; etc.).
Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the Work Experience section of your application.
A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.
If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description.
Required Question