Job Details
>> Guest Service Representative Guest Service Representative Summary Title:Guest Service Representative ID:4004301Company:Staybridge SuitesLocation:Stow, OHJob Status:Part timeDescription **Guest Service Representative**
Staybridge Suites is currently seeking a part-time Guest Service Representative for weekends in Stow, Ohio.
**Responsibilities:**
* Ensure the highest level of guest satisfaction by offering friendly attentive service to everyone
* Resolve guest problems quickly, efficiently, and courteously
* Greet customers immediately with a friendly and sincere welcome and provide accurate hotel and area information
* Maintain consistent communication especially with housekeeping and engineering departments
* Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
* Verify and imprint credit cards for authorization using electronic acceptance methods
* Handle cash, make change and balance an assigned house bank
* Close guest accounts at time of check out and confirm their satisfaction
* Perform all other duties assigned
**Qualifications:**
* Guest services experience required
* Customer Service experience
* Flexible to work nights/weekends/holidays as required
**Benefits:**
* 401k
* Dental Insurance
* Vision Insurance
* Life Insurance
**Pay:** Dependent on experience
If you are interested in this position, please submit a current resume
Alternatively, you can apply to this job using your profile on one of the following sites: