Job Details
Provide public service assistance to library patrons, supervise student workers at the Circulation Desk, and perform clerical and administrative tasks.
This is an on-call position from September through May with possible hours during July through the beginning of August. Evening and weekend shifts available.
Job Responsibilities
- Oversee the operations of the Circulation Desk and supervise student workers in absence of Circulation Coordinator.
- Provide on-demand general circulation functions using the online library management system. Assist patrons with the use of library resources in all formats including:digital collections, computers, printers, microform equipment, and circulating media equipment.
- Reshelve materials.
- Monitor patrons and visitors in building.
- Work on special projects, as assigned.
- Expected to solve problems or address issues that require immediate attention.
- Oversees attendance and work of student employees in absence of Circulation Coordinator
Position RequirementEducation- Associates or Bachelor's degree preferred
Experience- Library experience preferred.
- Strong customer-service skills.
- Experience working with adolescents in an educational setting preferred.
Skills & Knowledge- Ability to open/close building.
- Ability to understand, discuss and apply policies, procedures and proposed changes as needed/required.
- Working knowledge of library terms, knowledge of basic library research methodology and the ability to conduct simple bibliographic searches in the library management system.
- Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
- Strong interpersonal skills with ability to develop and maintain collegial relationships.
- Excellent communication (written and verbal) skills.
- Ability to work with students by building trust and credibility.
- A strict adherence to confidential policies is required.
- Ability to work independently and handle multiple priorities and deadlines simultaneously, with accuracy.
- Experience working with Microsoft Office suite and Windows operating system required, plus the ability to learn additional applications as needed.
- Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including during stressful situations.
- Responsibility for building safety in the absence of a librarian.
- Ability to take action to deal with disruptive or problem patrons.
Additional Requirements- Successfully complete a criminal background check (reviewed every 5 years).