Job Details
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**_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_**
**Join usWhere your Career is a Force for Good!**
**Job Description:**
**_WHY CHOOSE US?_**
As one of the nations premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. **_Work where your career is a force for good._**
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Womens Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
**_WHAT YOU NEED TO KNOW (Job Overview):_**
+ Schedule prospective blood donors ?from a variety of sources by phoning individuals to make donation appointments.
+ Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals
+ Coordinate reminder calls, follow-ups, log-in of data and maintenance of records.
+ Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience
+ Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times
+ The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list.
**_WHERE YOUR CAREER IS A FORCE GOOD_**
**_Standard Schedule_**
+ **_Sunday 11:30am- 8:30pm , Monday Thursday 12pm- 8:30pm_** **_( Friday & Saturday OFF)_**
+ **_Pay Information:_**
+ _The salary range for this position starts at $_ **_15.50/ hr. + Shift Differential_**
+ _Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role._
+ _You will be eligible to participate in an incentive plan based on annual individual and organization performance._
**_WHAT YOU NEED TO SUCCEED (Minimum Qualifications):_**
+ High school diploma or equivalent required.
**_WHAT WILL GIVE YOU THE COMPETITIVE EDGE_**
+ Minimum one year of telephone and customer service or telemarketing experience required.
+ Computer experience, excellent customer service and problem-solving skills required.
+ Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required
**_BENEFITS FOR YOU:_**
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with 5% match
Paid Family Leave
Employee Assistance Program ( EAP
Disability and Insurance: Short + Long Term
Service Awards and recognition
**_Apply now! Joining our team will provide you with the opportunity to make a difference every day._**
_The American Red Cross is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._
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Interested in Volunteering?
Lifes emergencies dont stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday ( to learn more, including our most-needed volunteer positions.
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