ASSOCIATE - ROCKTANE

Job Details

Overview:

Rocktane Attendant is responsible for providing amplified customer service to guests at Hard Rock Hotel & Casino Atlantic Citys convenience store, gas station and car wash. Excellent communication skills, and a friendly demeanor are required.

Responsibilities:

• Provide amplified service to Rocktane customers by providing friendly and attentive superior customer service.
• Operate systems including point-of-sale, gas station pumps and car wash software and mechanical equipment.
• Accurately maintain and appropriately handle all tender at including cash, credit, and player card point redemption.
• Follow internal procedures for dispensing gasoline in accordance with state regulations.
• Perform car wash duties as assigned including vehicle pre-wash and car tunnel power wash.
• Assist with inventory counts of retail merchandise and verification of system data.
• Maintain a clean, safe, and hazard-free work environment; follows all safety protocols.
• Meet Hard Rocks standard for grooming, uniform, and attire.
• Handle customer concerns with professionalism and escalate issues to management if necessary.
• Performs all other related and compatible duties as assigned.

Qualifications:

• GED or high school diploma required.
• Proficiency communicating (speaking, reading and writing) in English.
• Ability to work a flexible schedule to meet the needs of the business.
• Cashiering/money handling experience required.
• Retail and/or gas station experience preferred.
• Must exhibit a positive, friendly demeanor.

WORK ENVIRONMENT:

• Must be able to work a variety of conditions including indoors (convenience store) and outdoors (gas station and car wash) in a range of temperatures and weather conditions.
• Must be able to work standing for long periods of time.
• Must be able to perform physical duties as described.

#indeedAC

DISCLAIMER:

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

 Hard Rock Hotel and Casino Atlantic City

 06/15/2024

 Atlantic City,NJ