Job Details
Grow with Welch's!
Welch's is on a journey towards our bold ambition of being the global leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!
At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.
Position Summary:
We're looking for a Member Records Specialist who will improve profitability, productivity, member services, and communications with our grower-owners as a member of the Finance and Administration Center of Excellence, reporting to the Director of Finance and Administration, National Grape Co-operative.
Where You'll Work
This role will be based out of our National Grape Co-operative Westfield, NY headquarters where you will be immersed in a dynamic workplace where innovation thrives and collaboration is key. Our in-office schedule is designed to maximize collaboration & relationship building.
What You'll Do:
The Member Records Specialist is responsible for the development, maintenance and control of patron marketing agreement records, harvest receipt data, and other information relative to individual patron and non-patron files. As a team leader, you will collaborate with field and administrative staff in all regions to ensure accurate documentation and entry into the National system. You will work closely with the Director of Finance & Administration and the Finance & Administrative Services Specialist to develop and implement policies and procedures that enhances patron service and operational efficiency. Additionally, you will assist with the National budget and address special projects as assigned.
Responsibilities include:
- Maintain and manage patron records, including vital statistics, marketing agreement status, crop history, payment and equity history
- Audit and control of membership and marketing agreement transactions to ensure compliance with National policies and internal procedures
- Distribute necessary documents to new and departing members, ensuring eligibility and compliance with patron programs
- Assist in reviewing and developing hauling rate and re-apportionment proposals
- Prepare quarterly membership, acreage, marketing agreement, and budget Board reports
- Respond to inquiries related to patron and non-patron records through verbal and written communications
- Administer the Member Investment Credit Program, including issuance, redemption, and policy compliance
- Manage transfers and audit of Allocation Credits, and assist with annual issuance and redemption
- Assist with maintenance and control of direct deposit information, crop liens, assignments, deductions, hauling allowance rates, and member service dates
- Assist in developing National operating budget and perform monthly variance analysis
- Handle monthly journal voucher entries; initiate purchase orders; and facilitate A/P requests, and invoices
- Prepare information for the annual audit of Harvest Records, and other financial data as requested
- Perform other tasks and special projects as assigned by the Director of Finance & Administration
Harvest Related Duties: - Manage and audit the receipt of delivery records into the National system of record, ensure receipts are recorded under the correct marketing agreement, and total receipts agree between National system and Welch's receiving locations
- Responsible for management and proper issuance of all patron harvest advance payments pursuant to authorized payment rates and National Board policies
- Perform daily and weekly receipt and payment related statistical reporting
- Work closely with Director of Harvest to facilitate timely and accurate processing of seasonal staff expense reports and invoices
- Collect harvest extra compensation hours from staff; compile and submit report to Payroll semi-monthly
- Initiate purchase, distribution and inventory control of seasonal forms and supplies for scalehouse operations
- Assist with collection of patron pesticide application records, sustainability surveys, vineyard block identification and farm names, required pre-harvest data, and crop allocation records
- Work closely with Sr. Solution Delivery Lead (IS) to identify and implement updates to the Seasonal Processing Data Collection System, and maintain/update SPDC user manual
- Compile Crop Data Book annually
Who You Are: - Knowledge of business processes, budgeting, and office operations
- Strong problem solving and decision-making skills with excellent written and verbal communication skills
- Self-motivated and results driven. Capability of leading self and others, assume leadership roles
- Establishes priorities and meets deadlines
- Ability to work through challenging situations and resolve conflict quickly and effectively
- Makes decisions that positively impact the current and future state of the business
- Promotes and fosters a positive work environment by building relationships across the enterprise
- Willingly assists wherever needed especially during critical periods
- Pursues continuous improvement and professional development
- Demonstrates presence and ability to effectively engage and work across diverse groups of employees, grower-owners, and Leadership
What You'll Need: - Bachelor's degree in business management and accounting or related field
- 2-5 years business experience - experience in agriculture cooperative or food manufacturing environment is preferred
- Proficiency in Microsoft Tools (Excel, Word, PowerPoint, Access, SharePoint, Teams)
- Ability to prioritize and balance multiple tasks, meet deadlines, and adapt quickly to change
- Show consistent and appropriate responsiveness to both urgent and non-critical matters
- Demonstrate accuracy and thoroughness relative to financial matters and data integrity
- NY State Notary a plus - is not required
- Master's Degree a plus - is not required
Welch's is an Equal Employment Opportunity Employer. We recognize the importance of diversity in hiring and building a dynamic, strong workforce. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and/or military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
What You'll Enjoy: - Organization with a bold, clear purpose & vision for the future
- Inclusive Culture: Be a part of an inclusive workplace where you not only belong but also have the opportunity to be the best version of yourself
- Passionate Community: You are encouraged to have a voice, share your opinions, and have individual impact on the success of the business
- Paid Time Off and Holidays: Available immediately for you to enjoy time away from the office to rest and recharge
- Paid Volunteer Time Off: 40 hours of paid volunteer time for all non-union employees
- Development & Advancement: Access to LinkedIn Learning as well as formal and informal opportunities to develop and grow your career
- Compensation Package Consisting of Competitive Base Salary and Annual Incentive Plan (Bonus)
- 401K plan with Generous Company Match
- Flexible Benefits from your first day: Choose the benefits that meet your needs and preferences
- Health, Dental & Vision Insurance
- Health Savings Accounts
- Life and accident insurance
- Employee Assistance Programs
- Tuition reimbursement program
- Additional benefits available through Perks at Work
- Paid parental (and adoption) leave - Available after 12 months of employment
National/Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.
Health and Welfare benefits include: - Anticipated compensation range: $60,000 to 80,000 + 5% target Annual bonus
- Affordable and competitive Healthcare eligibility day 1 including;
- Medical, Dental, & Vision
- Health & Wellness Incentives
- Paid vacation, sick and holidays
- Generous 401k with match program
- Safe and clean working environment
- Employee Assistance Program
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.