Job Details
PeopleShare is currently hiring for a Customer Service Specialist with incredible benefits and schedule!
Job Details for Customer Service Representative:
- Schedule: Monday- Friday, 8am-5pm. ( Hour break)
- Direct Hire- PTO, Medical, Dental, Vision, 401k!
- Pay Range: $18-$19 per hour
Responsibilities forCustomer Service Representative: - Answer incoming calls and entering customer information into our ticket system in order to open up a ticket for service.
- Staying on top of entering changes and adjustment or cancellations
- Make outgoing calls to our service providers to ensure customer service calls are handled in person
- Following up on service calls to ensure customer's issues have been resolved and closing out calls.
- Handling any paperwork that needs to be processed.
- Helping out with any other work office tasks
- Demonstrate a high level of professionalism, even under stressful situations
- Call Center Customer Service Representative will also be taking part in a cell rotation for after-hours hotline support.
Requirements for Customer Service Representative:- Excellent written and verbal communication skills
- Strong interpersonal skills
- Strong computer skills including all Microsoft office products
- High School Diploma
- Customer service- preferable with b2b background of 3+ years
Requirements:Job Type:PermanentPost Date:06/20/2024