Job Details
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Managers absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. ESSENTIAL JOB FUNCTIONS - Lead the store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi 5, Rock the Call, Never Say No, Rock the Lot, etc)Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team member...Store Manager, Retail, Customer Service, Assistant Manager, Sales Specialist, Specialist, Automotive