Job Details
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**Lead Food Service Worker- Full-Time 40hrs**
Apply Later **Job ID** 221#######2 **Description**
**Schedule: Part Time 40 hours, Monday - Friday 7:00 am - 3:30 pm**
The Cafeteria Lead position's responsibilities involve supporting the overall retail operation. The lead is responsible for assisting in customer service, maintaining cleanliness of cafeteria servery and dining areas, restocking cafeteria supplies, cashiering and maintianing food safety standards. Please note, public transportation does not service the hospital on Sundays. Alternate transportation is required for any Sunday shifts.
Principle Duties and Responsibilities:
* Anticipates and meets customer needs; takes appropriate steps to rectify issues.
* Stocks and replenishes any/all cafeteria items as needed (coffee, paper goods, cooler items, salad bar, chip/cookie racks, etc) and according to dept. standards.
* Maintains cleanliness and sanitation of cafeteria equipment, dining room, servery, and tray return areas
* Demonstrates a positive and friendly attitude.
* Prepares catering orders and breaks down used catering carts.
* Rings customer purchases into cash register and completes tender transactions.
* Cashes out register
* Alerts supervisor to any concerns, discrepancies, product shortages, etc.
* Actively supports and upholds department goals to maintain or improve retail satisfaction.
* Leads by example and displays initiative in assisting coworkers.
* Serves as an ambassador or champion for department and hospital initiatives.
* Serves as primary trainer of new employees as well as cross training of fellow employees.
Working Conditions:
* Fast-paced environment in which employee must be able to quickly move from one task to another
* Long periods of standing on feet in stationary position or sitting on cashier stool
* Tasks require pushing catering carts, carrying/moving items up to 20 lbs, bending, lifting, reaching
* Cashiering requires ability to read standard font size on POS screen
**Grade:** 110
**About Brigham and Women's Faulkner Hospital**
Brigham and Womens Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Womens Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Womens Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If youre looking for more than a career, join Brigham and Womens Faulkner Hospital. Our patients call it better care. Our employees call it home.
****Qualifications****
* High school diploma or equivalent preferred.
* Ability to read English to read recipes and menus is required
* Ability to speak English to communicate with customers is required
* Excellent Customer Service skills are necessary
* Prior cashier and customer service experience preferred
* Must have basic arithmetic skills: ability to count cash, make change, add/subtract
* Staff adheres to all C.A.R.E. Standards
**EEO Statement**
Brigham and Womens Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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