Job Details
A local supplier of construction materials is looking for a new receptionist. As the receptionist, you will be the first point of contact for customers, clients and other visitors. Your primary responsibility will be to provide exceptional customer service and administrative support to ensure the efficient functioning of our office.
Key Responsibilities:
- Greeting and Assisting Visitors:Welcome all visitors to the office in a friendly and professional manner. Direct them to the appropriate person or department and provide any necessary assistance or information.
- Answering and Directing Phone Calls:Manage incoming phone calls, screen and direct them to the appropriate staff member. Take accurate messages when necessary and ensure timely delivery.
- Managing Correspondence:Handle incoming and outgoing mail, email, and faxes. Distribute correspondence to the relevant recipients and assist in drafting responses when required.
- Customer Service:Assist customers with inquiries, orders, and product information both in person and over the phone. Ensure customer satisfaction by addressing concerns promptly and effectively.
- Administrative Support:Provide administrative support to various departments as needed, including data entry, filing, photocopying, and maintaining office supplies.
- Appointment Scheduling:Coordinate and schedule appointments, meetings, and conference room reservations. Ensure all arrangements are accurately documented and communicated to relevant parties.
- Maintaining Reception Area:Keep the reception area tidy and presentable at all times. Ensure promotional materials and company literature are stocked and displayed appropriately.
- Ad Hoc Tasks:Assist with special projects, events, or other tasks as assigned by management.
Qualifications and Skills:
- High school diploma or equivalent; additional certification in office management or related field is a plus.
- Proven experience as a receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional appearance and demeanor.
- Some knowledge of construction and building materials is helpful.
Working Conditions:
- This is a full-time position based in our office.
- Standard office hours may vary, occasional evening or weekend work may be required during busy periods or for special events.
- The role involves sitting for extended periods and occasional light lifting or carrying of office supplies.
Note:This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Join the Team:If you are a friendly, organized, and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.