Job Details
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Job Overview:
- Enthusiastically represents SeaWorld Parks & Entertainment by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job.
Job Duties and Responsibilities: - Prepare animal diets daily by filling, weighing, and arranging them by animal area.
- Store/inventory food daily.
- Staff central fish warehouse.
- Maintain safe and sanitary living areas and areas of food preparation and storage.
- Follows policies and procedures including abiding by USDA regulations.
- Provide accurate cash handling and accounting of sales for interactive programs on Global Res system for feeder booth sales.
- Assist in emergency situations.
- Provide water rescue, CPR/AED, and First Aid.
- Maintain the safety of animals and people in and around the pools.
- Maintain proficiency in park knowledge Greet guests and assist with interaction program check-in and wetsuits.
- Maintain quality cleanliness standards in locker facilities.
- Prepare guest locker rooms and stock appropriate wetsuit sizes.
- Identify, observe and answer guest questions about exhibit animals, conservation and the park.
- Watch for unsafe situations around the exhibits.
- Ensure excellent customer service by responding to customer requirements, expectations, and needs.
- Communicate professionally and effectively with Ambassadors, Vendors and our Guests
- Perform other duties as assigned.
- Occasionally assist other locations and areas in the park as needed.
Qualifications: - Lifeguard experience preferred.
- Experience preparing animal diets preferred.
- Previous experience in a guest service-related position preferred.
- A valid driver's license.
- American Red Cross Lifeguard certification preferred.
- At least 18 years of age.
Education: High school diploma or equivalent.
Responsibility for Others: - Maintain a safe work environment and adhere to safety requirements.
Physical Requirements: - Must be able to lift, push, pull and/or carry up to 50 lbs.
- Regular use of hands and fingers; reach with hands and arms; stoop, kneel, crouch or crawl.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
- Stand for prolonged periods of time.
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
- Perform cleaning duties; including use of cleaning chemicals
- Must be flexible in work locations as placement will depend on business needs and career development opportunities.
Availability: - Able to work weekends, holidays, early mornings (5:30-6:00 a.m.) and late evenings.
- Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.
Training: - Park wide trainings including Implicit Bias and as needed.
Work Conditions: - Work indoors and in outside weather conditions (i.e., direct sunlight, wet and/or humid)
- Able to handle multiple tasks in a fast-paced environment.
- Able to work in an environment with moderate noise levels.
- Must be able to manage time wisely and set priorities effectively.
- Able to positively interact with guests and co-workers of all ages, different ethic/cultural backgrounds and/or language, and individuals with special needs.
Compensation: $16.30 per hour
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.