Job Details
Job Description:
As Hallmark continues to grow, we strive to find talented, innovative and creative professionals to join our team. We offer very competitive compensation and benefit packages combined with a team atmosphere that encourages independent initiative and professional growth.
Position Summary:
Reviews all policy information and applies critical thinking skills to determine if risk meets the Company's underwriting guidelines and to ensure the policy is rated correctly.
Job Duties
- Reviews new business policies, endorsements, and renewal policies for accuracy, correct rating, and compliance with program underwriting guidelines.
- Processes cancellations and non-renewals of unacceptable risks within state statutory requirements and program underwriting guidelines.
- Reviews discount proofs to validate discount qualification.
- Processes correspondence from agents, policy holders, and loss payees/additional interests.
- Reviews, investigates and processes claim alerts.
- Processes policy reinstatements.
- Reviews underwriting reports including but not limited to MVR, Loss History, and TransUnion insurance score reports ordered at point-of-sale.
- May order and process underwriting reports such as MVR, Loss History, TransUnion Insurance score and Vehicle History reports.
- Identifies and investigates red flags encountered during processing work or phone calls.
- Documents policy files in a factual and professional manner that reflects solid thought process, decision making, and application of underwriting guidelines.
- Provides feedback to Personal Lines Underwriting Manager on agency issues.
- Handles inbound calls assisting agents and policy holders with policy questions or concerns as assigned.
- Performs duties and responsibilities within the department quality and productivity standards, state regulatory requirements, and product underwriting guidelines.
Independence- Decisions of low complexity should be made within company guidelines.
SupervisionEducation, Experience, Knowledge and Skills: - High school diploma or equivalent with some college, or 1-3 years of related experience; insurance experience is required.
- Knowledge of personal lines insurance underwriting principles required
- Must be customer service oriented.
- Excellent written and verbal communication skills.
- Detail oriented, highly organized, efficient, and able to multi-task.
- Strong analytical and critical thinking skills.
- Must be able to type at least 25 wpm.
- Ability to sit for prolonged periods of time.
- Basic Microsoft Office skills.
Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.