Job Details
Job title: Customer Support Representative
Location: Columbus, OH
Duration: 6 months contract
Pay range: $18/hour to $19.10/hour
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's management products and services, clients online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience