Job Details
A services company in Maryland is looking to add a new Network Operations Center (NOC) Technician to their growing staff in Silver Spring.
About the Opportunity:
The shifts are Sunday to Wednesday (6am-2pm, 12pm-10pm, or 10pm-6am) or Wednesday to Saturday (6am-2pm, 12pm-10pm, or 10pm-6am).
Responsibilities:
The Network Operations Center (NOC) Technician will be responsible for monitoring, networking, ticketing, and troubleshooting within the NOC environment.
Qualifications:
- 1+ year of Network Operations Center (NOC) experience
- Associate's and/or Bachelor's Degree
- Cisco networking skills
- SolarWinds monitoring experience
- Experience with ServiceNow or other ticketing systems
- Experience with Cisco CCNA
- CompTIA experience
- Knowledge of Network Technologies, Connectivity, Protocols, and security
- Solid problem solving and time management skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills:
- Strong troubleshooting skills