Job Details
** Front Desk / MA - CV Clinic**
**Job Category****:** Clerical and Other Admin **Requisition Number****:** FRONT014609 Showing 1 location **Job Details**
**Description**
General Summary**:**
**Front Desk Duties**: Schedule appointments for clinic. Ensure all patient information and documentation, including insurance, is complete and up to date prior to appointment. Manage incoming phone calls, patient inquiries and customer care interaction. Collect payments from patients and correctly apply to patient account. Maintain clean and orderly working environment, including patient waiting room and reception area. Employee will be expected to complete orientation competency checklist with preceptor within designated time. Other duties as assigned.
**Medical Assistant Duties**: Greet patient by name and escort to exam area. Take vital signs and brief history and notate in patient chart. Keep exam rooms clean, orderly and well stocked. Schedule tests, surgeries, and referral appointments to other specialists. Get pre-authorization as needed from insurance companies for tests and surgeries. Call patient and give scheduled time and assure that they have a return appointment to clinic. Call in or fax prescription requests as authorized by the physician. Return clinical telephone calls and document in chart and distribute as necessary. Call post op patients as directed. Have knowledge of medical office software for scheduling appointments and surgeries. Other duties as necessary for clinic operation.
**Other**: Employee will be expected to cross training in other NPPS clinics. Employee will also be expected to assist with covering at other NPPS clinics as necessary.
REQUIREMENTS:
High school education. Certification, degree or equivalent preferred. Computer skills required. Previous medical office experience required. Able to flex his/ her work schedule to meet the demands of the clinic schedule. Must provide a positive image of the clinic and hospital to the community. Work is fast paced requiring ability to independently prioritize work and meet varied deadlines. Work is of medium demand requiring walking, sitting, standing, stooping and bending. Must become knowledgeable about facility policies.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Required**
High School Diploma or GED or better.
**Experience**
**Required**
Clerical experience in medical field
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)