Consumer Analyst


Job Details

Overview: One of our large financial services clients is looking for a strong Consumer Application Analyst to join their team. If youre looking for a new role and you fit the criteria, feel free to apply.
Duration: 9 month contract
Location: Remote

  • Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned.
  • Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
  • Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes.
  • ESSENTIAL JOB FUNCTIONS
  • Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis.
  • Compile, evaluate, and provide external market research to help inform business opportunities.
  • Provide simple analysis to support the production of client insights.
  • Review internal processes to identify and recommend process improvements.
  • Facilitate implementation of small initiatives in collaboration with support partners
  • Assist with preparing presentations to senior leaders.
  • Consumer Product Operations:
  • Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues.
  • Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk.
  • Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners.
  • Identify and escalate information as needed.
  • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.
  • Perform associate training.
  • Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keepregulatory compliance.
  • Effective communicator at various levels
  • Demonstrated ability to manage multiple projects at a time.
  • Ability to resolve conflict and create win/win situations.
  • REQUIRED QUALIFICATIONS
  • Bachelor's Degree in business or related field and/or equivalent work experience
  • Minimum of 1-3 years' experience in financial services
  • Ability to Work independently with minimal supervision from manager
  • Analytical, process management and conceptual skills
  • Project management skills
  • Ability to collaborate and work effectively with support partners
  • Understanding of financial products, e.g., deposit & credit products, investments, etc.
  • Oral and written communication skills
  • Consumer Product Operations:
  • Solid understanding of Retail operations, procedures, and technology
  • Demonstrated ability to lead, motivate and foster teamwork
  • Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned.
  • Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
  • Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes.
ESSENTIAL JOB FUNCTIONS
  • Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis.
  • Compile, evaluate, and provide external market research to help inform business opportunities.
  • Provide simple analysis to support the production of client insights.
  • Review internal processes to identify and recommend process improvements.
  • Facilitate implementation of small initiatives in collaboration with support partners
  • Assist with preparing presentations to senior leaders.
Consumer Product Operations:
  • Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues.
  • Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk.
  • Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners.
  • Identify and escalate information as needed.
  • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management.
  • Perform associate training.
  • Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keepregulatory compliance.
  • Effective communicator at various levels
  • Demonstrated ability to manage multiple projects at a time.
  • Ability to resolve conflict and create win/win situations.
REQUIRED QUALIFICATIONS
  • Bachelor's Degree in business or related field and/or equivalent work experience
  • Minimum of 1-3 years' experience in financial services
  • Ability to Work independently with minimal supervision from manager
  • Analytical, process management and conceptual skills
  • Project management skills
  • Ability to collaborate and work effectively with support partners
  • Understanding of financial products, e.g., deposit & credit products, investments, etc.
  • Oral and written communication skills
Consumer Product Operations:
  • Solid understanding of Retail operations, procedures, and technology
  • Demonstrated ability to lead, motivate and foster teamwork


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-###-#### .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.





 Apex Systems

 07/01/2024

 Cleveland,OH