Job Details
The Division of Family and Community Resources is seeking to hire an Office Associate to perform a variety of complex, specialized clerical duties for supervisory staff for the Homewood Statewide Processing Center. This position keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; and provides information/assistance to explain/clarify rules, processes or procedures. Job Responsibilities Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical and legal terminology. Provides clerical office support. Prepares and maintains complex, highly specialized records and reports. Receives telephone calls, determines the nature of the calls, directs callers to staff. Maintains and organizes client appeal files, records and reports documents pertinent to he...Office Associate, Associate, Processing, Social Services, Administrative