Job Details
This position is Monday through Friday 8:00 am to 4:30 pm Screen and direct all incoming phone calls, transfers, and messages with courtesy and accuracy. Greet and interact with Residents, families, staff, visitors, vendors, and state officials and direct them to appropriate individuals. Ensure quality customer service to the Residents, families, and staff the department serves. Maintain an accurate list of emergency telephone numbers, including key personnel and medical staff. Receive and distribute the mail accurately and timely. Prepare deposits in an accurate manner as directed. Copy and file all deposits and checks, faxing a copy to the Corporate Office. Make Resident fund disbursements and maintain spreadsheet for the transactions. Receive, disburse and collect all job applications, forwarding as directed. Maintain applicant files, following corporate office retention guidelines. Copy work as requested by the community supervisors as the phone system allows. Order all approved of...Receptionist, Office Manager, Resident, Healthcare, Business Services, Staff