Job Details
PARTS COUNTERPERSON
Gabrielli Truck Sales is currently seeking to fill a position in our Parts Department.
JOB DESCRIPTION :
- Sells parts to all customers, over the counter, through the shop, or on the phone.
RESPONSIBILITIES :
- Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to customers.
- Notifies parts manager of out-of-stock parts that need immediate attention.
- Follows up on back-ordered parts.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.