Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner - Ensures that all messages are relayed promptly to the intended person - Maintains current visitor log - Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community - Ensures that the reception areas are clean, hospitable, and inviting. - Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the driveway entrance (s) through the lobby - Responsible for creation and maintenance of resident face sheets utilizing the Yardi system - Current resident face sheets should be kept in the following locations: Van Book, Resident Medical Record, Business Office File and the Emergency Book - Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director o...Receptionist, Concierge, Office Manager, Director, Resident
Harbor Retirement Associates - HRA Senior Living
06/25/2024
Naperville,IL