Job Details
SENIOR ADMINISTRATIVE ASSISTANTWould you like a career where you can be part of an organization committed to serving its community through excellent customer service?**The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.THE BENEFITS OF CITY EMPLOYMENT: In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice between two health plans, and top of the line employer paid vision and dental coverage. More information about available benefits can be found HERE {tabindex="0" target="_blank"}.Additional benefits include:11 paid holidays annually, plus 2 to 3 "floating holidays" per year depending on years of service;$500 annually for wellness.ABOUT THE POSITION: Senior Administrative Assistants provide critical administrative support to the operations of City Departments in locations across the City, including the City Manager's Office, Human Resources, Finance, Planning and Economic Development, Recreation and Parks, Transportation and Public Works, Housing and Community Services, Water, and Police.This recruitment is being conducted to fill various current vacancies. Additionally, this recruitment will provide an eligible candidate (hiring) list that will be utilized for future vacancies City-wide.THE IDEAL CANDIDATE: The ideal candidate will possess:A strong desire and proven ability to provide excellent customer service.Outstandingteamwork skills.Exceptional interpersonal and problem-solving skills.Excellentverbal and written communication skills.Two or more years performing complex administrative support duties in an office setting.Intermediate to advanced computer and software skills including Word, Excel, PowerPoint, Outlook, and database.Bilingual in English-Spanish, is desirable.HOW TO APPLY: Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.ADDITIONAL REQUIREMENTS: Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.THE SELECTION PROCESS: The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review and online skills test, followed by department selection interviews.For more information about this exciting opportunity, please contact Karen Rodriguez at[...@cpshr.us]{tabindex="0"}.Examples of Duties and ResponsibilitiesEssential Duties: The following duties are considered essential for the job classification:Perform a wide variety of difficult and complex office support dutiesUse a computer with word processing software to produce and edit letters, memoranda, reports, or other materials from rough draft, or notesInput and retrieve information using a personal computer or computer terminalAnswer and direct a large number of alls, using business telephone systemsUnderstand, interpret, and provide specific information regarding department services or policies to the public or other City employees, in person, over the telephone or by mailPrepare documents, such as agendas, memoranda, bid specifications, permits, legal notices, Personnel Action Forms, purchasing requisitions, payment requests, evaluations, and other materialsExamine documents, records, and forms for accuracy, completeness, and conformance with applicable rules and regulationsProofread, code, check and record informationEstablish and maintain alphabetical, numerical, index, and cross-reference filesCompose routine correspondence and reports on behalf of managerial and professional staffProcess and distribute incoming mailCreate, modify, and revise forms, computer applications, and other related material and processesEstablish and maintain systematic filing of data related to word processingMaintain and order supplies and equipmentPrepare sensitive personnel documentsReceive and record fees for bid specifications, permits, and other City chargesPerform arithmetical calculations and prepare statistical reportsSchedule and coordinate meetings, classes, travel arrangements and interviewsGather, tabulate, and interpret financial informationUpdate City codes, manuals, and other documentsMay provide assistance to Administrative Assistants when responding to non-routine questions, problems, or situationsProvide agenda follow-up duties to insure proper distributionPerform file research on a number of municipally related topicsPerform related duties as assignedRequired QualificationsKnowledge of: Modern office procedures and practices; organization, procedures, and operating details of the City department or division to which assigned; correct punctuation, spelling, and grammatical usage; basic business arithmetic; modern office equipment including personal computers, computer terminals and business software; filing, indexing, and cross-referencing methods; financial record keeping and reference sources.Ability to: Perform difficult and complex office support work involving independent judgment and requiring accuracy and speed under tight deadlines; effectively communicate orally, both in person and on the phone; operate modern office equipment with skill and efficiency; interpret and apply office methods, rules, and policies; understand and independently carry out oral and written directions; maintain complex records; effectively meet the public in situations requiring tact and poise; establish and maintain cooperative relations with subordinates and superiors; perform arithmetical calculations; type at a speed of not less than 50 net words per minute from clear copy. Experience and Education: Any combination of experience and education that could provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience- Sufficient years of experience performing office support duties in an office environment comparable to that of the City of Santa Rosa; Education- Equivalent to completion of the twelfth grade. Completion of a clerical or busin