Customer Success Manager, Fully Remote, EST Timezone ($65000.00 - $75000.00 / year)

Job Details

Employer Industry: Influencer Marketing Agency

Why Consider This Job Opportunity

Competitive salary ranging from $65,000 to $75,000 per yearOpportunity for career growth and development within a trailblazing agencyFully remote work, with the flexibility to work in the EST time zonePaid wellness leave of up to 4 weeks per yearRemote/onboarding support and regular catch-ups for ongoing supportAnnual personal training and development budget

What To Expect (Job Responsibilities)

Lead client onboarding calls and ensure a smooth entry onto the Kyra platformTailor deployment strategies to fit each client's unique circumstancesProactively address client challenges and prevent churnDrive end-to-end account growth and cultivate upsell opportunitiesAnalyze campaign performance and uncover insights for future strategiesAct as a trusted advisor and showcase the value of the platform to clientsTranslate client feedback into actionable insights for internal teamsManage client invoicing and reporting with attention to detail

What Is Required (Qualifications)

Minimum of 3 years of experience in client service management within an influencer agencyExceptional written and verbal communication skillsPositive attitude and ability to maintain client relationships during challenging timesCollege degree or equivalent educational backgroundProactive approach and forward-thinking mindset

How To Stand Out (Preferred Qualifications)

Experience in the influencer marketing industryStrong track record as a Client Success Manager

#InfluencerMarketing #RemoteWork #CareerGrowth #CompetitiveSalary #ClientSuccess

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 Talentify.io

 07/03/2024

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