Job Details
Correspondence Clerk, 40 hrs/wk daysClick Here to Apply OnlineJob DescriptionLocation: St. Elizabeth's Medical CenterPosted Date: 12/18/2023Job Type: Full TimeDepartment: 0101.70900 SEH Medical RecordsCorrespondence Clerk- full-time 40hrs/wk, day shift, 8-hour shifts 8am-4:30pm, weekends and holiday required as needed.We are fighting for a healthier world and a new era of wellnessNearly a decade ago, we set out to build an entirely different kind of health care company from the ground up-one that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networks-caring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for America's health care system and others around the world.We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide - when they need it and where they want it.St. Elizabeth's Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Boston's most respected physicians and advanced treatments offering specialized care, including:Advanced Center for Cardiac Surgeryda Vinci Robotic surgery program; Mako Robotic-Arm Assisted SurgeryLevel III Neonatal Intensive Care Unit (NICU)Award-winning bariatric surgery programDana-Farber Cancer Institute at St. Elizabeth's Medical CenterState-of-the-art emergency care with short wait timesOur medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston. Benefits:Grow with a health system that supports career advancementCompetitive Pay & Salary IncreasesEmployee Referral ProgramLocations close to home, that support work-life balanceAffordable Medical, Dental and Vision Coverage401k via Fidelity, for eligible employees, with company matchTuition Assistance / ReimbursementFamily atmosphere and team approach that provides flexibilityOpportunities to grow your career, and not change your employerAnd much more Job Summary -Responsible for coordinating the release of medical information to all requesters, including patients, physicians and other health care providers. Responsible for maintaining security and confidentiality regulations for record access and review. Qualifications Minimum Education/Experience: High School diploma.Three or more years Medical Record experience.Two or more years of Customer service experience.Minimum skills/abilities: Must have excellent oral and written English language communication skills.Must be able to communicate effectively on the phone. Ability to read, write and count in order to understand the Terminal Digit System. Computer competency to include Word and Excel. Ability to understand verbal and written instructions in English. Must be familiar with the state, federal and HIPAA guidelines regarding confidentiality. Must have knowledge of JCAHO and state regulations. Must be familiar with use of fax and copier.Certification/Licensure/TrainingAttend in-services on Release of Information, HIPAA and Legal issues.Attend mandatory departmental meetings and in-services. Attend mandatory HIPAA training. Job ResponsibilitiesResponsible for coordinating the release of medical information to all requesters, including patients, physicians and other healthcare providers.Responsible for coordinating the release of medical information to insurance companies and lawyers.Responsible for processing of subpoenas and court orders.Verifies authorizations in accordance with hospital policy and procedures and state and federal laws.Responsible for maintaining security and confidentiality regulations for record access and review. Consults director or supervisor of any unusual request.All requests for records are stamped with date received and logged in the correspondence computer.Notifies requester when records are available.Receives, sorts, and delivers all departmental mail to appropriate personnel on a daily basis.Responsible for scheduling appointments for review of records by attorney, auditors, patients, etc.Prepares request for information to be copied by copy services, meeting established guidelines. Maintains supply closet and orders supplies as necessary. Performs performance improvement functions through data collection and documentation review.Maintains a good working relationship within the department and other departments.Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. Application InstructionsPlease click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you