Job Details
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
BayCare Health Systems is currently seeking a Behavioral Health Office Representative to join our outstanding and compassionate team!
This position is full time - 7:45 AM - 4:15 PM and is located in Tampa.
Behavioral Health Office Representative Responsibilities:
- Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
- Obtains complete and accurate patient registration information according to department standards.
- Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
- Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
- Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
Requirements:- High School or Equivalent
- 1 year - Office Related
- Customer service, interpersonal, critical thinking
- Written and verbal communication
- Works independently and with a team
- Organization, administrative and clerical skills
BayCare offers a competitive total reward package including:Paid time off, tuition reimbursement, 401k match & additional yearly contribution, yearly performance appraisals, team award bonus, community discounts, the chance to be part of an amazing team and a great place to work!
Come join our wonderful team!Equal Opportunity Employer Veterans/Disabled