Job Details
General Summary: Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms including, reporting room status discrepancies and maintenance problems to supervisor.
Principal Duties and Responsibilities:
? Clean rooms/suites as assigned by Director/Supervisor.
? Responsible for any assigned keys
. ? Vacuum and sweep carpets and floor.
? Dust and vacuum furniture.
? Dust and clean room decorations, appliances and structural surfaces.
? Change linen and make beds.
? Clean showers, tubs, sinks and bathroom items.
? Remove used guest amenities and supplies, and replenish as necessary per specific brand standards.
? Replace room literature and other items as directed by Director/Supervisor per specific brand standards.
? Empty wastebaskets and replace wastebasket liner.
? Inspect rooms for safety hazards and for the operating condition of equipment.
? Check for damaged or soiled linens, replace as necessary.
? Report all lost and found articles and maintenance issues to a supervisor
. ? Report all Do Not Disturb and Refused Services to supervisor.
? Maintain storage rooms and stock carts.
? Transfer dirty linen from housekeeping cart into laundry cart.
? Provide information to guests about hotel services, facilities and other amenities.
? Respond to requests from guests for assistance and information about the local area.
? Prepare rooms for guest arrival and respond to special requests from guests.
? Check with supervisor upon completion of room assignments, before leaving for the day.
? Assist with preventive cleaning programs as assigned
. ? Adhere to all fire, safety and security procedures according to company policies.
? Perform additional assignments as required. Job Requirements
: ? One year previous housekeeping experience preferred.
? Must be able to bend, kneel, lift, push, carry and pull up to 50 lbs.
. ? Requires reaching overhead, climbing step ladder as needed.
Weekends are required and schedule is based upon the occupancy of the hotel.