The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. Will be responsible for providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission. Essential Functions: Greet and offer assistance to all customers. Ability to demonstrate exceptional customer service and reject items that we cannot accept in a professional manner. Determine usable and saleable items as specified in guidelines for acceptable donations. Accurately track all donations according to standards set by management. Support processing by maintaining proper staging of donated goods, rerouting items to correct stations appropriately and assisting with maintenance of workstations. Provide donors with exceptional customer service including but not limited to, greeting within 10 seconds of arriving, evaluating donations, politely declining only items on our do not accept list, handling don...Greeter, Customer Service, Donation, Store Manager, Production Manager, Retail
Horizon Goodwill Industries
06/25/2024
Martinsburg,WV