Job Details
THE ROLE
At Great Dane, we rely on makers and we re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.
The Parts Team Lead performs multiple tasks related to branch retail trailer parts and accessory inventory coordination. Responsible for helping customers in identifying the parts and assemblies of new and used trailers for the purpose of replacement or repair of such items. Time is also spent assisting the Parts Manager with training of parts associates and other warehouse inventory maintenance activities.
WHAT YOU LL DO
- Provides excellent customer service and communication for customer support by resolving their technical issues via phone, email, fax or online.
- Accurately identify OEM part based on product specifications, VIN numbers, microfiche and paper files.
- Investigate customer issues regarding part verification and delivery.
- Participate in training, cycle counts, and inventory management.
- Keeping shop work area clean, safe and organized.
- Safely drive company vehicles to deliver the right product on time which requires loading, unloading, and delivery of parts with efficiency.
- Other duties as assigned.
YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)
- Experience: Minimum of 2 years experience within a parts department.
- Ability to maintain an effective working relationship with management, mechanics, customers and vendors.
- Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts.
- Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to assist with installing, loading/unloading of parts requiring the ability to lift up to 50Ibs.
- Valid Driver s License.
- A favorable background screening, physical, drug screening, and proof of work authorization in the United States is required for employment.
PHYSICAL/MENTAL REQUIREMENTS:
- Office and plant environment.
- Keyboarding, lifting, standing, bending, walking.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ABOUT GREAT DANE
With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.
WHY WORK FOR US?
Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.