Job Details
Position Title: Cotiviti Applications System Administrator / HEDIS Analyst
Location: This is a fully remote role, but the candidate must reside in Oregon Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana or Wisconsin
The salary midpoint for this position is $121,670.
Individual salary determination is a formula that is based on credit given for years of experience doing the same or very similar work to this position. The midpoint is just for your reference because the salary of a person hired into the role may be above or below that rate. If you become a final candidate for this position, they will determine the specific rate of pay applicable to you.
General Statement of Duties
The IS Application Systems Administrator III is responsible for managing corporate applications, as well as designing and implementing effective application solutions in support of business strategies. This role is essential in executing and maturing clients applications system support model. This position spends substantial time partnering with business leaders, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).
Essential Position Functions
Application Systems Design
- Lead the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.
- Provide expertise in application systems software/hardware technology to the company, and participate in and consult on projects.
- Advise other IS teams on best practices for application/processes design.
- Manage the maintenance of the enterprise application portfolio and inventory.
- Serve as a resource to developing administrators.
Application Systems Administration and Operations
- Execute tasks related to tickets and service requests for advanced to complex server-side activities, and provide escalation support for compute tickets.
- Oversee the maintenance of application and server software, such as updates and upgrades.
- Analyze business needs; partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation.
- Oversee the configuration and customization of application systems.
- Define, run, and review reports on applications performance and event anomalies; ensure internal adjustments are made substantial gaps documented and elevated to management.
- Develop and maintain appropriate applications documentation, including current design and operation.
- Monitor and ensure quality of data transmissions.
- Oversee the configuration of user account access to applications as needed.
- Participate in an after-hours on-call rotation.
Required Knowledge, Skills, and Abilities
- Expert knowledge, skills, and/or abilities in most or all of the following:
- Enterprise applications integration and business process automation tools, such as BizTalk
- Data integration strategy best practices, such as ETL
- Claims processing technologies, such as QNXT and Facets
- Electronic health record technologies such as EPIC and Allscripts
- Document management and collaboration platforms, such as SharePoint and Office 365
- Scripting language technology, such as PowerShell and T-SQL
- Compute environments, such as server hardware, storage and virtualization
- Microsoft server operating systems and core services, such as Active Directory
- Cloud technologies, such as Microsoft Azure and Amazon Web Services
- Data protection solutions
- Troubleshooting performance issues and root causes
- Monitoring systems and best practices
- Principles of application design and best practices
- Knowledge of ITIL and ITSM governance concepts
- Knowledge of project management practices
- Expert ability to author and maintain system documentation
- Strong and clear communication skills, including listening, verbal, written, customer service, meeting facilitation, and presentations
- Ability to clearly articulate policies, instructions, goals, and objectives
- Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership
- Able to simplify and present concepts in an easily understood way
- Proactively and appropriately communicates status and needs
- Ability to author policies, document risks, and propose solutions to information technology management and senior leadership
- Possess a high degree of initiative and motivation
- Ability to effectively collaborate with coworkers, staff, leaders, and executives across all departments
- Able to see lead teams of people with minimal oversight
- Able to see the big picture beyond a request and take appropriate holistic action, employing systems thinking
- Strong project management skills
- Strong vendor management skills
- Strong organizational skills
- Ability to prioritize work based on business need and direction
- Strong analytical and research skills; able to see patterns in data and draw appropriate conclusions
- Able to propose solutions and communicate business value
- Ability to maintain a positive attitude
- Understands and adheres to governance and process
- Ability to mentor and assist in developing junior staff