Job Details
JOB DESCRIPTION
The Accounts Receivable Coordinator is responsible for performing a variety of accounting clerical tasks related to the maintenance and processing of receivable account records and invoices for the Company's various customers. The Accounts Receivable Coordinator must also reflect and represent Hamilton Parker's core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented).
JOB RESPONSIBILITIES
- Initiate all communication with customers that are beyond terms and need to be prompted for payment.
- Note all conversation in P21 and in weekly collection call email.
- Research pricing issues and disputes with customers
- Research and correct short pays, overpays, and non pays immediately.
- Post payments as instructed by customer
- Provide AIA documentation as requested by customer.
- Maintain online builder platforms and submit for payments.
- Assist with lien filings and “Notice of Furnishings” as necessary.
- Supply invoices and other current documents to customers upon request.
- Maintain and report to HR (payroll) employee deductions on invoices.
- Evaluate reports identifying customers that are not taxed on invoices.
- Understand and coordinate AIA document forms and method of payment.
- Release “on hold” orders where appropriate.
- Interact with sales staff regarding on hold orders and open orders.
- Provide excellent customer service.
- Additional responsibilities as assigned by manager.
SKILLS & ABILITIES
- Experienced in construction industry collections and cash payments.
- Microsoft Word, Excel, and Outlook.
- Strong follow up skills with attention to detail.
- Ability to communicate in difficult conversations.
- Data Entry and general office equipment
- Ability to work effectively with all levels of personnel.
- Excellent Customer Service; must be able to maintain a positive customer relationship
- Must be pro-active in initiating and maintaining communication with delinquent payees
EDUCATION & TRAINING
- Associates Degree in Accounting, Finance, or related field
- Previous A/R experience with customers
- Customer service background a plus.
WE OFFER
- Medical
- Dental
- Vision
- 401(k) with company match
- Company paid life insurance, short-term disability & Long-term disability
- Generous paid time off
- Employee discounts
- Volunteer time off
We are an equal opportunity employer.