Job Details
OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.
KEY TASKS:
* Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
* Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
* Perform mechanical repair work such as:
* remove engine, transom or outdrive
* disassemble unit and inspect parts for wear
* overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
* rebuild parts such as engine cylinder blocks
* rewire ignition system, lights and instrument panel
* replace and adjust taillights
* install and repair accessories such as radios, heaters, mirrors, and windshield wipers
* Operate a hydraulic jack or hoist as needed.
* Advise customers and/or insurance adjusters as to necessary repairs.
* Complete repair work utilizing service scheduler and SSO's within the established timeframe
* Ensure all warranty work is completed according to manufacture's and MarineMax guidelines
* Safely operate MarineMax and customer vessels during diagnostic water testing operations
* Maintain MarineMax tools in good condition and according to guidelines
* Other duties as assigned
KEY RESULT AREAS:
* Internal/external customer satisfaction/FANS
* Timely and accurate completion of work
* Maintain 100% productivity.
* Maintain minimum number of comebacks
* MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.