Job Details
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
Complete additional bookkeeping, administrative, and accounting procedures as requested
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Provide exceptional service to all hotel guests during their stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications
Diploma or equivalent from high school is required; some college is desired
Great communications. and excellent customer service skills are required
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Requires a flexible schedule that allows for overnight shift hours
Must be computer proficient; experience with accounting or reservation software is a bonus