Job Details
Job Title: Records Assistant
Job Location: Tallahassee FL
Zip Code: 32303
Top 3/5 Skills: Records management, documents, files
JD:
Position Summary: Increased policy count has led to increased need in Records. Records Assistants process requests for certified policies and claims documents. Increased upstream need in LDCU has led to backlog in Records Department.
The records department receives a significant number of requests for documents and timely handling is necessary because many of the requests come with urgent turnaround times, especially for documents needed in litigation (e.g. subpoena responses).
The purpose of this position is to assist in the maintenance, preservation, and retention of records, to maintain retention schedules, databases, and perform all other functions necessary to the Records Management Unit.
Essential Functions:
Models ethical behavior and executes job responsibilities in accordance with company s core values and ethics policies
- Assists Records Custodian, Records Supervisor with the organization, preservation, and retention of records
- Produces responses to certified policy requests, public records requests, and subpoena responses
- Verifies certified document responses for accuracy
- Verifies public records requests and subpoena responses for accuracy
- Creates and maintains accurate computer and hard-copy files
- Reviews and assists in preparation of special projects and reports
Required Knowledge, Skills, & Abilities:
- Intermediate proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook, Visio, and internet navigation
- Attention to detail
- Ability to work independently, prioritize workload, plan organize and coordinate work assignments
- Experience with Imaging software or imaging applications
- Ability to navigate associated systems or comparable systems
- Excellent interpersonal and communications skills
Required Education:
- High School degree or GED
- Six months to one year of administrative or clerical office experience
Preferred Education:
- Associate degree
- Two or more years of experience related to records management including electronic files management
- Knowledge of document management systems
- Knowledge of policy and claims systems.
- Knowledge of Florida Public Records laws