Job Details
Title:CashierLocation:Lockport, NYAs a Cashier with Goodwill of Western New York, your work will directly impact your local community and the individuals we serve. **THE COMPANY**
Employing over 200 Western New Yorkers, Goodwill of Western New York works to enhance the dignity and quality of life of individuals and families by helping them overcome barriers and reach their full potential through learning and the power of work. Through Retail Store operations, Workforce Development Programs and Contracted Services, Goodwill of Western New York pursues the vision of every person having the opportunity to achieve their fullest potential and participate in and contribute to all aspects of life.
**THE POSITION**
The Cashier works under the direct supervision of the Retail Store Manager is responsible for customer service, cash register sales, facility security and maintenance, greeting and assisting customers, bagging and wrapping merchandise, displaying merchandise, cleaning cash wrap area, counters, and front of store, hanging clothes, stocking shelves and rotating merchandise.
**KEY RESPONSIBILITIES**
* Greets customers in a prompt, friendly and courteous manner and offers them assistance.
* Operates Agency POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
* Ensures proper cash handling of all transactions including proper processing of coupons and discounts.
* Cleans front doors, counters and glass frequently, dusts cases, keeps front of store clean, returns shopping carts and baskets to appropriate areas, returns unsold merchandise to proper areas.
* Assists with promotions to include customer information, postings, special sign displays, etc.
* Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.
* Cleans dressing rooms and re-hangs clothes as needed.
* Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
**EDUCATION & EXPERIENCE**
* High School Diploma or GED.
* Prior work experience in a retail environment preferred.
**KNOWLEDGE, SKILLS AND ABILITIES**
* Ability to operate Agency POS.
* Exceptional interpersonal and customer service skills.
* Ability to develop and maintain effective working relationships with team members, customers and donors.
* Ability to maintain a positive, friendly attitude.
* Ability to work on a team as well as individually with minimal supervision.
* Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
* Demonstrates adaptability by adjusting to changing business priorities.
* A passion for serving others and making a difference in our community.
**THE PHYSICAL REQUIREMENTS**
* Prolonged periods of standing.
* Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
* Ability to lift, push, pull, carry or otherwise move up to ten (10) pounds with no support regularly when performing cash handling duties.
* When business needs require performance of sales floor tasks, must be able to lift, push, pull, carry or otherwise move up to twenty-five (25) pounds with no support regularly.
Goodwill of WNY is an equal opportunity employer and employs individuals regardless of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status or other protected class status pursuant to applicable law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates