Job Details
The Front Office I provides the first point of contact with patients as they enter the office or via telephone. The Front Office I greets all patients, vendors, or anyone within the office or on the telephone with a warm welcome. The Front Office I is responsible for opening the office and ensuring readiness for patients consistent with Holston Medical Group's quality practice standards, polices, procedures and customer service expectations. The Front Office I will check in patients, collect payments, check out patients, schedule follow-up appointments and balance all transactions daily. The Front Office I is responsible for providing excellent customer service skills throughout the day. Opening Responsibilities: - Open safe, remove and distribute prescription pads, drug cabinet keys and embossers to nurses - Count money in opening drawer and log amount - Take the phones off the evening setting and follow-up on any messages left overnight - Unlock doors for the business day. Check-In R...Office, Customer Service, Payment, Healthcare, Business Services, Medical, Patient