Job Details
We are looking for talented hospitality professionals that have a passion for running events. At Pinstripes we do over 2,000 events per venue per year... & we have 13 venues across the country.
Our Event Operators act as a liaison between our Sales team, our Front of House Managers, and our Culinary team. They will ensure any day-of updates are communicated effectively to the management team and then as well to the hourly team members.
Full time employment for this role is expected, 4 days away with availability to work 12 hours a day.
The Event Operator will make sure that Events are:
- Staffed
- BEO information relayed to hourly team members
- Supplies are clean and ready for events
- Financials are ready and closed out properly
This position will also work closely with the GM on P&L line items that are affected by Events.
Requirements
GUEST RELATIONS
- Guest Engagement throughout the event
- Have positive engagements with your guests
- Maintain a guest-centered focus
- Positively interact with guests to retain loyalty
TEAMWORK- Maintain positive interactions with sales team members and other departments
- Exhibit team player attitude
- Willingness to assist when necessary
- Communicates effectively with other team members
- Participates in weekly sales team meetings
- Relationship with Venue Leaders
- Work seamlessly with Sales, FOH, and BOH Teams
- Tools
- Effectively and consistently using the provided tools to perform their responsibilities
IMAGE- Follows the image grooming guidelines that are outlined in the SOP Manual
- Follows the image attire guidelines that are outlined in the SOP Manual