Note: You must log in if you would like to apply for any jobs.Customer Service Representative IDescription:* Please note this is not a remote position*~ WE CREATE WINNING EXPERIENCES ~* Pay Rate *$16.00 an hourSUMMARY: To answer incoming calls, redirect callers, respond to property-related inquiries, and make hotel reservations.* Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints* Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates* Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information* Alert Security to potential problems and emergencies* Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbersIDEAL CANDIDATES HAVE:Required:* High School Diploma/GED or equivalent experiencePreferred:* One (1) year call center or reservation agent experience preferably in a hotel or casino environment~ Four reasons why our Team Members have chosen to stick around for 20+ years!~o The People - amazing to work with and to take care of.o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.o The Career - well-paying opportunities to develop and grow with or without a degree.o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!A Resume is not required for this job.
Treasure Island Resort & Casino
06/27/2024
Welch,MN