Job Details
The role of the Receptionist at Rome Health is to provide administrative support to the physicians and physician extenders of the practice. The Receptionist position requires a highly organized individual who can safely manage more than one task at a time and move efficiently throughout varied responsibilities. The Receptionist must be able to work independently as well as interact as part of a team, consistently demonstrating respect and professionalism to fellow staff members. Job duties will include:
Assuring readiness of reception area and all front desk activities are fully operational.
Scheduling and confirming patient appointments, check-ups and physician referrals.
Charting preparation for upcoming appointments: completion of medical charts, reports, and correspondence relevant to upcoming visit
Registering patients according to Rome Health protocols/guidelines
Providing excellent patient customer service
Great communication skills and can MULTI-TASK in a fast pace environment
EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:
High School Diploma or G.E.D.
Experience with Microsoft Office Suites (Word, PowerPoint, Excel, Email)
2-3 years of receptionist experience
KNOWLEDGE AND SKILLS REQUIRED:
- Knowledgeable of general hospital and department policies.
- Knowledge of patient rights regarding privacy and confidentiality.
- Knowledge of software programs such as Excel and Microsoft Word.
- Basic knowledge of insurance authorization requirements.
- Ability to work independently with minimal supervision.
- Ability to maintain high level of organization and follow up skills
About Rome Health Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.