Patient Service Representative


Job Details

At American Health Network , we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an essential differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of A.H.N. supports work-life flexibility for providers and places a high value on their physical, emotional, financial, and other aspects of well-being. Join us to start Caring. Connecting. Growing together.Specialty: Primary CareSchedule: Monday - Friday, between the hours of 8:00AM - 5:00PMLocation :3743 Landmark Dr. Ste 200, Lafayette IN 47905Primary Responsibilities:Assist patients with intake processes including copying required documentsAnswer phones and schedule appointmentsObtain accurate and updated patient information, such as name, address, insurance information and collect co-payments, co-insurance and deductibles and issues receiptsManage medical records (maintains, files / scans, prepares for schedule)Ensure all correspondence is scanned and/or filed in timely mannerProcess requests for medical records release and maintain appropriate logsManage cashier box and daily deposits according to company policiesAll other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of experience in a healthcare office or healthcare setting1+ years of experience in a customer service position within a call center settingIntermediate level of proficiency with Microsoft OfficeAbility to commute to the office locationPreferred Qualifications:Experience using NextGen EMR, Microsoft Outlook and clinical databasesCompletion of a medical assistant programPrevious experience in medical officeSolid understanding of medical terminologyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED





 Optum

 06/27/2024

 Otterbein,IN