Jones & Sons is looking to hire a Customer Service / Inside Sales Rep for our Washington, IN location. Started in 1971, we are a family owned and operated business with locations in Bloomfield, Clinton, Linton, Terre Haute, Vincennes and Washington, IN. Our core activities include Ready Mixed Concrete, Block, Brick, Precast Concrete, and Aggregates servicing Southwest Indiana. Mission Statement: Without quality materials and guidance, our customers' projects can suffer, leading to lost time, money or even project failure. At Jones and Sons, we provide them with time-tested products and service they can trust.
Key Characteristics of Jones and Sons Employees: Safe / Servant / Self-Motivated
Critical Daily Actions of Jones and Sons Employees: (1) Treat others as you want to be treated; (2) Be timely; (3) Work safely; (4) Continuously improve
Starting Pay:
Minimum starting pay is $18/hour (could be higher based on experience)
Benefits:
- Full-time position
- Insurance Benefits after 90 days
- 401(k) matching program
Variety of things you'll do:
- Assist customers who come in the office for concrete, masonry and landscaping products
- Handle a large volume of inbound and outbound calls to facilitate customer needs
- Identify customer needs and ask clarifying questions
- Manage and enter customer orders into the system for delivery
- Assist with office paperwork and keeping showroom organized
- Help with coordinating and dispatching trucks
- Maintain professionalism and composure under stressful conditions
Requirements:
- Knowledge/Experience with construction, concrete and masonry products is preferred
- Proficiency in using a computer and learning new software applications
- Must be service oriented, good with people, work well under pressure and have a willingness to learn
- Demonstrate a commitment to communicating, improving and adhering to safety policies in all work environments & areas
- Pass pre-employment and random drug tests