Job Details
Desktop Support II - Weekday Night Shift - Onsite in West Jefferson, OH - W2 Only - $24-$27/HR
Shift:
(Weekday Night) Mon - Fri, 4:00 PM - 12:30 AM
**Candidate needs to be flexible as shift will vary to align with production schedule.**
Duration: 6-month Contract-to-hire - Will be converted to Deskside Support II once contract is completed.
Apex Systems Inc. is currently looking for a Desktop Tech in the West Jefferson, Ohio area.
Responsibilities - Troubleshoot and resolve Tier 2 escalated technical issues
- Maintain and manage workload through computerized ITSM ticketing and tracking system (ServiceNow
- Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
- Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
- Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
Minimum Experience Required :- 1+ years of experience withRF Scanners
1+ years of Mac OS experience
5+ years of experience as a desktop techniciansupporting networked systems and telephone equipment -*User Facing - candidate must be outgoing and able to work through solutions with users*
Experience installing, troubleshooting and supporting corporate AV equipment, and building, deploying and troubleshooting desktop computers in a corporate environment
It'd be great if you also have:
Associate Degree, Bachelor's Degree or vocational training in Computer Science or Management Information Systems
Willingness to work a flexible schedule that will change from time to time to align with production schedules.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-###-#### .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.