WHO WE ARE:The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edgeresearch, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staffmembers engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.We have an exciting opportunity to join our national Development team as a Seasonal Fundraising Support Associate. The Fundraising Support Team provides direct concierge service to hundreds of thousands of special event participants and donors responsible for generating the majority of National MS Society revenue. The Seasonal Fundraising Support Team Associate is responsible for handling reactive and proactive communication, researching and resolving problems for participants and donors for hundreds of events in all chapters of the National MS Society. In addition, the Seasonal Fundraising Support Associate manually tracks service activity, and gives information and feedback regarding front-line customer service activity, chapter relations, and Society practices to help refine Fundraising Support processes and improve the fundraiser experience.Essential Function/ResponsibilityDeliver inbound and outbound concierge service and resolve problems for fundraising event participants and donors for hundreds of events nationwide, in over 50 transaction categories via phone and email
National Multiple Sclerosis Society
07/01/2024
Hartford,CT