Job Details
**Quick Service Restaurants (QSR) Barista Specialist**
**Department:** QSR General **Store Location:** Boston
**Quick Service RestaURANTS (QSR) Specialist**
Founded in Italy in 2007, Eataly is the worlds largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.
JOB OVERVIEW
Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.
* Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality
* Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
* Ensures all items are dated and following First in First Out (FIFO) standards
* Manages transactions and ensures accurate accounting
* Prepares necessary collateral, weighs, labels, packages and serves products
* Supports, motivates, guides, educates and mentors team members
* Monitors inventory, checks orders and distributes supplies as needed throughout the department
* Documents, investigates, resolve and escalates guest incidents
* Assists with administrative duties as needed
* Performs other duties as required or assigned
QUALIFICATIONS
* High school diploma or equivalent; post-secondary degree preferred
* 1+ year of lead or supervisory experience in food service
* Basic math skills and ability to handle money accurately
* Excellent communication and problem-solving skills
* Knowledge of coffee and coffee production
* Knowledge of Italian cuisine and beverage preferred
JOB REQUIREMENTS
* Ability to lift up to 50 pounds
* Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
* Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
BENEFITS AND PERKS
* Medical, Dental, Vision Insurance and Paid Parental Leave
* Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
* Free staff lunch daily and discounts at Eataly
* Fun staff classes on products and Italian cuisine