Job Details
Detailed responsibilities:
Greets customers and assists with purchase selections.
Receives payment by cash, credit card, payroll deduction, and debit card and issues receipts, change, credits, or refunds to customers using computerized cash register. Deposits daily sales receipts.
Assists with the monitoring of inventory and restocking of shelves and displays as needed. Communicates stock needs and transfers with retail leadership .
Receives, checking and pricing of new merchandise.
Trains volunteers and new hires.
Experience & Requirements
Competencies and skills:
Essential:
STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
CUSTOMER SERVICE: Provides excellent service in direct and indirect manner identifying customer needs and fulfilling customer expectations.
REGISTER OPERATION: Collects payment for products and services.
Education:
Essential:
High School Diploma or Equivalent
Credentials:
Other information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: 1 year of customer service experience.
**Disclaimer:** This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.**Location:**
Pembroke Pines , FL